TL;DR What we learn for the current state of Ryanair’s employee / manager and business / customer relationship is that as we are reminded time and time again it really is the simple things that count and that getting the basics right in the first place will pay out in the long run.
TL;DR I’m sure your office is no different to any other; you have numerous passwords and log-in details for many different pieces of software and systems that all do different jobs and store different bits of vital information. You are regularly handed pieces of paper and forms to fill in. They get lost and have to be done all over again!
TL;DR Very few small businesses have a great timesheet and client billing process. To many it is not seen as a benefit to invest in a better system since it only takes staff a few minutes to fill in their timesheet - right?. And they can easily track their billable hours with a spreadsheet - really? Dear reader that is about to change.
TL;DR Everyone loves the summer; sunny days and long warm evenings. It is just that it can feel like work gets in the way of the enjoyment a little bit – who wants to be stuck in a stuffy office while the sun is shining? Even worse, who wants their workload and stress levels to double because someone from their team is off having fun at an all-inclusive resort in the sunny Mediterranean?